Report by Hope and Care – 7 February 2020
Are pharmacies across Wokingham Borough supporting residents assessed as needing medication compliance aids (MCAs)?
Healthwatch Wokingham Borough were contacted by Age UK Berkshire about a client who had been assessed as needing a medication compliance aid (MCA) but was unable to find a pharmacy to supply her with her medication in this way, so we looked into this matter.
"I'm really struggling to see and open the medicine packs, and so worried that I 'm going to take the wrong pill at the wrong time. Having the easy packs meant I could clearly see what I had to take when. Now I’m worried and confused."
Mrs M, aged 78