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  • Writer's pictureHealthwatch Wokingham

Online survey now live for locals to complete on local GP services

Updated: Dec 7, 2023

Three Healthwatch have joined forces after hearing locally, across different communities in Wokingham Borough, Reading and West Berkshire, that people registered with local GPs are not aware of the new ways GP practices are working. Therefore expectations do not match what they might experience when contacting their GP practice or seeking help.


The Healthwatch project is focusing on exploring this further to understand what the public does know, where there are information gaps, and how communication can improve to address these.

With the anonymous information that will be gathered, the aim is to be able to support GP surgeries to improve their communication with the public, thereby reducing the number of complaints received about access to GP-led services.


Click here to complete the short survey if you are a Wokingham Borough resident.


Healtwatch wants to also increase public awareness of other options available for help and self-help, including, for example, the NHS App, which will help reduce phone waiting times.


As part of this project, Healthwatch Wokingham is asking local residents from all communities, to join focus groups across the borough in person or online to discuss their experiences and views on their local GP practices.


If you’d like more information or want to join a focus group in person or online, Healthwatch would love to hear from you:


Email: enquiries@healthwatchwokingham.co.uk

Call: 0118 418 1418

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