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Alongside completing our NHS App survey, residents shared their experiences of using the NHS App and accessing healthcare through other digital services during community conversations and engagement activities across the borough and Reading. A key theme that emerged from this feedback is a need for a simpler and more joined-up digital healthcare experience. While many residents valued the convenience of managing appointments, prescriptions and health records online, others de

A huge thank you to everyone who supported our NHS App project; completed our survey, left comments on our social media channels or spoke to our engagement officers at local community events – your voice matters and helps improve services and care. Between October 2025 and January 2026, we heard from 953 residents across Wokingham Borough. In total, we received 1,436 responses, including 483 from Reading. Over the coming weeks, we’ll be running a campaign to share more ins