Carers Experience During Covid-19

The experiences of Wokingham Borough unpaid carers in a global pandemic
woman carer assisting man to sit down

We asked Wokingham Borough  residents who provide support to family and friends for their stories,  and asked "What can we learn?"

In 2020/21 Healthwatch Wokingham surveyed unpaid carers in the Borough to find out about their experiences of caring during the Covid pandemic. 89 carers completed our questionnaire.
• 2 out of 3 questionnaire respondents didn't know their rights as a carer.
• 30% didn't know what a carer's assessment was.
• 40% weren't registered as a carer with their GP.

Top concerns reported by carers:

  • Decline of the person they look after.
  • Workload and lack of time out
    • 78% said the number of hours of care they provided had increased.
    • 70% hadn't been able to get regular breaks.
  • Carer wellbeing, notably the negative impact on their:
    • mental health (84%) and physical health (62%)
    • family wellbeing (73%)

Other findings:

 Carers found it easier to get food and medication during lockdown than carers in other areas- thanks to Wokingham's community response.

  • Direct payment recipients reported Council inflexibility and delays.

You can download and read the report below. 


Carers Experience During Covid-19

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