• 81% of people (29 out of 36) said they felt hospital staff treated them with dignity and respect
• 80% of people (32 out of 40) said they had not been given a date for their discharge from hospital
• 75% of people (30 out of 40) said they took part in activities at the hospital
• 69% of people (27 out of 39) said they had been told about their right to have an independent mental health advocate (IMHA)
• 67% of people (27 out of 41) said they had been in contact with a community service before coming into hospital
• 62% (24 out of 39) people said they had not had their care and treatment plan explained to them in hospital
• Staff attitude, care or friendliness was the most common response from patients asked to identify one good thing about the hospital, followed by: getting treatment they needed, feeling safe, support from other patients, the environment, the hospital’s location, and the care on Rose Ward.
• More staff, was the improvement most suggested by patients, followed by: different treatment, more escorted trips, environment changes, nearby smoking areas, better food, more information, or peer support.