Royal Berkshire Hospital parking passes trial for volunteer drivers

Lack of parking at the Royal Berkshire Hospital, causes stress to the volunteer drivers and their clients

What is the issue ?

Parking problems at the Royal Berkshire Hospital has become a major problem. It is affecting volunteer drivers from all the various community transport schemes that do their best to help elderly and/or disabled vulnerable people attend their appointments. This causes stress for the drivers and the patients

What was the trial ?

Roger Kemp, Healthwatcher volunteer driver, negotiated for a trial period, six badges allowing access to two spaces, designated as volunteer parking, in the mainly staff car park adjacent to Outpatient

What were the results of the trial ?

In total, our drivers made 756 trips to Royal Berkshire Hospital  in 2015-16, increasing to 797 in 2016-17. 

The six drivers with passes, who represent 11% of our total drivers, accounted for around 40% of the RBH drives in this period.

The two designated spaces have made a huge difference to volunteers drivers. 

‘The pass has changed the RBH experience for me – I have not used the multi-storey car park in over a year and it makes life so much easier for me and for the client.’


If you would like to read the full report click on the download button below

Frimley park hospital discharge report