sign that reads 'caring for carers'
Supporting Carers: A Toolkit for GP practices
The toolkit is deliberately concise to ensure it is quick-read for busy GP. Practices. This toolkit has been endorsed by the NHS Berkshire West Carers
1 January 2018
Report
two women sitting next to each other
Case Study - Speaking Out to improve carers experiences of accessing support & information
Brenda contacted Healthwatch via the Helpdesk as she felt confused and frustrated by the organisations that were linked to her mum but did not link with each other.
1 November 2017
Report
Elderly woman smiling face on to the camera
What should you expect from home care services?
The number of people being cared for in their own homes is increasing but what should you expect from home care services?
29 August 2017
Advice and Information
Woman helping an elderly man use a IPad
The Accessible Information Standard - What you can expect from services
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
31 July 2017
Advice and Information
man in wheel chair being pushed by a woman
Patient experience of hospital discharge - Frimley Trust
NHS Choices states that once a patient is admitted to hospital, their care plan (including information about their discharge) is developed. During a patient’s stay in hospital, a discharge assessment should be undertaken.
5 July 2017
Report
Royal Berkshire Hospital parking passes trial for volunteer drivers
Lack of parking at the Royal Berkshire Hospital, causes stress to the volunteer drivers and their clients
1 July 2017
Report
NHS sign
NHS Berkshire, Oxfordshire and Buckinghamshire Sustainability & Transformation Plan
STP Develops Its Five Year Strategy and Response to the Long Term Plan
17 June 2017
News
man cupping his ear
Deaf people & the Accessible Information Standard: how well are local organisations doing?
Since August 2016, all organisations providing NHS care or publicly-funded adult social care are legally required to follow the Accessible Information Standard (AIS).
18 October 2016
Report