Nicola joined Help and Care in 2008 as Regional Manager for South Central. Now as the Healthwatch Locality Manager for Slough and Wokingam, she takes a lead role in developing, overseeing and carrying out local Healthwatch engagement, outreach and research, to evidence local people’s experiences and views on health and social care services in order to influence those who have the power to change, improve design and deliver services.
Prior to joining Help and Care Nicola has worked extensively in the social care sector with roles including managing a domiciliary care agency, running a residential unit for a Barnardos School, working as a probation officer with young offenders in an institution.
Nick’s varied career has taken him from being a soldier with the British Army for 7 years, to many years in I.T. including 10 years as front line service manager for customer services and service improvement. Nick wants to make a difference to the everyday life and challenges of people and so he’s worked with learning disabled adults and helping people apply for Disabled Facilities Grants to ake adaptions to their hoes so that they ay stay there. Now Nick is working for Healthwatch Wokingham undertaking a varied role as Healthwatch Officer. The only full-time member of the Healthwatch team.
I became aware of Healthwatch when I was Borough Mayor and I believe I was the first Healthwatch Champion. I have been a Wokingham Borough and Wokingham Town councillor for the past thirteen years, as well as a member of the Borough Council’s Health Overview and Scrutiny committee, which monitors amongst other things, health care in Wokingham Borough. In addition, I have had more general experience of health and well being matters practising as I did for many years as a personal injury solicitor both in the USA and in Britain.
During my years of public service in Wokingham Borough, I spent two years as Wokingham Town Mayor and later, a further two years as Wokingham Borough Mayor and this experience has brought home to me the important and inspirational role that volunteers play in a variety of ways in our Borough. As the appointed volunteer coordinator for Healthwatch, Wokingham, I do all I can to support and encourage our existing volunteers, to identify and recruit new volunteers and generally, to ensure that Healthwatch Wokingham Borough is, as far as possible, meeting all the objectives of Healthwatch. I believe that it is important to make full use of every volunteer’s knowledge and personal experience in order to maximise their input to Healthwatch and at the same time create job satisfaction.