Our Information & Signposting Helpdesk is available Monday to Friday 9am to 5pm with an answerphone outside these hours 0118 418 1 418
The cost of the calls do not exceed that of a national call rate & will be included in your phone package if you have one but mobile rates will be higher. We are happy to ring you back if you give us your number.
The information line is run by trained staff who will listen to your concerns, help you think through your options & provide information of where else you could go to get help.
Please note: we log the nature of all enquiries but we do not share any of your personal information without your permission. You do not need to consent to us holding your personal details as we can record your story anonymously.