Healthwatch Wokingham Borough review every account recorded on our secure database. Some of this insight is used as Case Studies, others are explored in more detail and then reported on.
A Wokingham resident was told by his GP to throw his unused medication in the bin… this case study highlights the safer, more environmentally friendly way to dispose of unused medication
This case study highlights the importance of services ensuring that the contact information online is kept up to date.
This case study provides useful tips about how to get the communication style that best suits you when liaising with health and care professionals.
This case study highlights the frustration caused by multiple professionals/services not working together and wrapping around the patient or family.